Caring with a smile
It is not what we do as a home care agency, but how we do it. All of our elderly caregiving services are delivered with a smile, and empathy. And a smile with all the hard work goes a long way!
How do you like things done? Where would you like to go? Are you in pain? Listening to your needs and conversations with you help us bring you the perfect match.
Whether you just need someone to keep you company or to provide attentive complex caring – we, as a home care agency provide a caregiver who is qualified and skilled to meet your needs.
What kind of caregivers do you work with?
Varied age groups, different ethnicity and skills, we work with caregivers from all over the country. What we seek is empathy and the ability to learn. Our training programs ensure they are skilled and trained on the job. Practical training helps them understand real-life situations and their response for the same. We do not discriminate on gender or education even. Our staff understands that caregiving is a tough task and high on passion.
Can I choose which caregiver comes to my home?
We are sorry we do not allow or entertain such preferences. Incase of any issue, you must reach out to us so we can resolve the same, and we can always send upto 2 replacements if things do not go the best way. However, we do not discriminate on the basis of gender, education, skin color and other parameters. Hence we reserve the right to placements.
What kinds of shifts do you work with?
We can work with whatever the patient or seniors need. Our first meeting/conversation usually allows us to understand the needs better basis which we make the right recommendations. Our caregivers can provide caregiving around the clock, in 12 hour shifts. However, this decision is only taken on basis of what the patient needs.
Do I pay the caregivers directly?
We highly advice not to. Please know we manage a fleet of staff. Our internal processes help our staff enjoy the benefits of any organization such as insurance, perks and others. We would request you to channelize their salaries via MedCare at Home so we are able to monitor the deliverables for each staff. Incase of any discrepancy please do reach out to us.